Help with Library Research in Your Major
Contact Your Subject Librarian
and Find a Research Guide
General Library Help
You can IM, call, or drop by the main service desk for basic assistance and referrals for more in-depth questions.
Help with Your Library Account
Use My Library Accounts to see your saved OneSearch records, and what materials you have checked out and requested via CSU+ and Interlibrary loan.
• Questions: contact Circulation Services: 559.278-2551
Help with Interlibrary Loan
Get help with your ILLiad account and your requests.
• Questions: interlibraryloan@csufresno.edu 559.278-3032
• Interlibrary Loan Policies
Troubleshoot Remote Access to Library Resources/Databases
If you can't log into the Fresno State Login for Database Access screen, make sure you used your Fresno State username only, not the entire email address
• If you still have problems with the database login, and can access your campus email and Canvas accounts
contact either hmlcirculation@listserv.csufresno.edu or eproblems@listserv.csufresno.edu.
• If you are unable to login and also cannot access your campus email account
contact the campus IT help desk
Your Fresno State Email Account
• Create a Student Email Account
• Reset your Fresno State Email Password
Software and Help from Campus IT
• https://help.fresnostate.edu/index.php
Canvas Help for Students
• http://fresnostate.edu/academics/canvas/students/index.html